Rewarding Work You Will Do:
Community Relations Liaison
Builds and maintains community, client and caregiver relationships and leverages those relationships to increase referral volume, extend length of services/added hours, caregiver retention and expand market share in the community we serve. The Community Relations Liaison position will be responsible for new client sign on/home visits gained by developing senior care related referral relationships and promoting Talem Home Care programs and services, to include growing the Placement Services aspect of our business. Please let us know what your favorite color, and why you want to work in homecare when sending your resume. The Community Care Liaison will grow referral sources including but not limited to: healthcare-related agencies, skilled nursing and assisted living, physicians, facilities and hospitals and placement services networking opportunities. Develops relationships with caregiver hiring referral sources to increase and retain quality caregivers. This position requires a great deal of empathy and soft sales skills while meeting clients and families in their homes. You must be comfortable with discussing the potential client's needs and understand the resources available to them in the greater health-care community. Home Care, Home Health, or Hospice experience is a plus.
- Perform all phases of consultative sales process, including preparation and documentation of cold calls, follow-up calls, recommendation of appropriate Talem Home Care services and additional community resources, maintaining and nurturing existing referral accounts.
- Responsible for tracking all leads and referral sources on our CRM platform
- Responsible for developing a cohesive relationship with the Care Coordinator/Scheduling Supervisor, in order to facilitate caregiver placement with new client sign on.
- Meet or exceed monthly referral and new client sign on goals.
- Assist with developing co-marketing opportunities with senior related lines of business.
- Utilizes data to organize and manage progress. Learns and works in conjunction with SEO & social media/digital marketing partners to maximize leads.
- Research and develop Referral Provider Network relationships.
- Achieve inquiry generation objectives for assigned territory with the primary goal of bringing in new business to increase overall market share. Target accounts include, but are not limited to, hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, rehabilitation centers, etc.
- Develop and maintain knowledge of Talem Home Care & Placement Services brand. Effectively present marketing materials and services to referral providers. Plan, arrange, and conduct formal group presentations to referral providers.
- Maintain accurate records of all sales and prospecting activities including sales calls; presentations; closed sales; and follow-up activities within Salesforce.
- Minimum Education: High School Diploma. Bachelor’s degree in Marketing, Public Relations or healthcare-related field preferred. Experience in lieu of education may be considered.
- Minimum Experience: Two to three (2-3) years’ experience in marketing, sales, or healthcare relationship management.
- Required License: Valid Colorado state driver’s license and current auto insurance.
- Position reports to the Senior Business Development Manager & Advisor
At Talem Home Care, we believe that every individual deserves the highest quality of care, delivered with compassion and dedication. We are not just a company; we are a family bound by the shared values that define us - values that center around empathy, integrity, and a relentless commitment to positively impacting the lives of those we serve.
If you have a passion for making a difference and are driven by the desire to enhance the well-being of others, we invite you to be a part of our dynamic team. As we embark on this journey together, our commitment to providing exceptional home care & placement services is unwavering, guided by the principles that set Talem Home Care apart.
Benefits/Perks
- Incentive Pay/Commission Structure
- Direct Deposit
- Insurance
- Warm, Friendly, Pressure-Free Environment
- Use of Company Vehicle
STATUS: Full-time
- PLEASE NOTE: This is NOT a remote position. Broomfield Colorado, and territory defined above is where applicant will have to travel in.
SCHEDULE: Mon-Fri, 8-4
PAY RANGE: $70,000 - $90,000 base plus commissions.
SUPPLEMENTAL PAY: Based on position, schedule and/or availability: Incentive/Commission Plan
Company Overview
Talem Home Care is committed to empowering people to take control of their health. We support and lead individuals and their families/support systems through the complicated health care system, with the ultimate goal of staying independent and healthy at home for as long as possible. We center our core values: community, family, team, and giving to support this commitment.
Integral to our mission are our caring and compassionate team members. Caring for seniors takes a special person and is a labor of love that requires just the right touch. Talem Home Care is always looking for caring, compassionate individuals to join our team. If you have a warm, loving spirit and like to take an active role in helping others, then we want you to join our team. We believe that each employee contributes directly to Talem Home Care’s growth and success, and we hope you will take pride in being a member of our team.
PHYSICAL REQUIREMENTS: Ability to lift/carry a minimum of 30 lbs.
The Organization does not discriminate in employment opportunities or practices on the basis of race, color, national origin, age, disability, religion, sex, gender identity, sexual orientation/identity, transgender status, pregnancy, creed, ancestry, genetic information, marital status, military status, veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.
Talem Home Care is committed to empowering people to take control of their health. We support and lead individuals and their families/support system through the complicated health care system, with the ultimate goal of staying independent and healthy at home for as long as possible. We center our core values: community, family, team, and giving to support this commitment.
Integral to our mission is our caring and compassionate team members.Caring for seniors takes a special person and is a labor of love that requires just the right touch. Talem Home Care is always looking for caring, compassionate individuals to join our team. If you have a warm, loving spirit and like to take an active role in helping others, then we want you to join our team. We believe that each employee contributes directly to Talem Home Care’s growth and success, and we hope you will take pride in being a member of our team.
Other important traits we look for is the ability to accept constructive criticism, solve problems as part of a team, and understand and respect procedures and protocol. If you have these characteristics and want a career that offers opportunity for growth and provides support for personal satisfaction, view our open positions using the filters above to learn more.